TERMS OF SERVICE / TERMS AND CONDITIONS
The following terms of use (these “Terms of Use/ Terms and Conditions / Agreement”) govern your access to and use of the Renipa website and/or Platform, including any content functionality services offered on or through renipa.com and app.renipa.com and/or any other related platform(s), which are owned or controlled by Renipa Ltd, a limited liability company, having its registered office in Nikodimou Mylona Street 3,3095 Limassol, Cyprus (hereinafter, the Renipa Platform and the Website, are collectively, referred to as the ‘Website’). Renipa Ltd and its subsidiaries are collectively referred to as “Renipa”, “Company”, “we” or “us”, “you” or “user” means you as a user of the Website.
Please read the Terms and Conditions carefully before you start to use the Website. By using the Website, opening an account or by clicking to accept or agree to the Terms and Conditions when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms and Conditions and Payment terms and/or any other policies introduced at any time, found here renipa.com and app.renipa.com , which is incorporated herein by reference. These Terms and Conditions set the terms and conditions which govern the use of the Services of Renipa by You as a Subscriber. By registering as a Subscriber and/or otherwise use the Services you acknowledge to have read and understood the terms and conditions of this Agreement and agree to be bound by them. You further acknowledge, you have read and understood our Privacy Policy, found https://renipa.com/privacy-policy. If you do not want to agree to these Terms and Conditions or Privacy Policy or any other policy mentioned and/or introduced, you must not access or use the Website.
The Company reserves the right, in its sole discretion, to modify these Terms and Conditions at any time by posting the modified provisions on the Website, and You shall be responsible for reviewing and becoming familiar with any such modifications. Please note that any such modifications shall become effective immediately upon posting. IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, YOU SHOULD NOT USE THE WEBSITE.
1. Definitions: Capitalized terms shall have the meanings set forth in this section, or in the section where they are first used:
1.1. “Authorized User” means where the Subscriber is a natural person, means a Subscriber, and where the Subscriber is a legal person it means any natural person employed by the Subscriber who was granted an individual username and password to access the Services pursuant under this Agreement as a Subscriber.
1.2. “Developer/Sellers” means any person or legal entity who is dully registered on the Renipa platform and who is willing to use the Services provided by Renipa under the present terms and conditions.
1.3. “Fees” means the fees payable for the Services, as indicated upon subscription, depending on the various subscription plans offered from time to time, or, where applicable as independently negotiated and agreed between Renipa and Users.
1.4. “Intellectual Property Rights” means any and all intellectual property, industrial property, and other proprietary rights throughout the world, including all rights in, to, or arising out of patents, patent applications, inventions (whether patentable or not), invention disclosures, trade secrets, know-how, proprietary information, works of authorship, copyrights, mask works, moral rights, trademarks, service marks, software, data, technology, layout designs and design rights, and all registrations, applications, renewals, extensions, or reissues of any of the foregoing.
1.5. “Realtor” means any person who is a real estate agent who is interested in the Services provided by Renipa, and who has obtained and maintains a fully registered and operational professional real estate agent license under the laws of his/her local country, during the Subscription Term.
1.6. “Services” means the license to use Renipa’s proprietary software-as-a-service platform and all associated technology (including the website and its content) which is made generally available to Subscribers, on a subscription fee basis for a certain Subscription Term.
1.7. “Subscriber” means the person or entity (either as a “Developer” or “Realtor”) which has subscribed for Services and has been granted a right to use the Services by entering into this Agreement and Terms and Conditions.
1.8. “Subscription Term” means the period set upon subscription by the Subscriber and Renipa, as per the selected subscription plan, for which period the Subscriber will receive the Services and provided that the Fees are paid.
- USAGE RULES
1.1. Users are registered on the Renipa Platform, either as a Developer or as Realtor. At all times, Renipa is entitled to request information, either from legal entities or individuals who are interested in or, are using Renipa’s Services. Please visit our Privacy policy with regards to the details requested. The Company reserves the right to request any proof of professional licenses from Realtors at all times.
1.2. When you access the Website, you represent and warrant that you are 18 years of age or older and that your use of the Service shall not violate any applicable laws or regulations. Your profile may be deleted without warning if it is found that you are misrepresenting your age.
1.3. The Developer registers with Renipa to benefit from the Services provided. Upon registering the Developer agrees to grant to Renipa and its Subscribers a non-exclusive, non-transferable, free of charge licence to advertise any projects or buildings or immovable property, either residential or commercial.
1.4. When using the Renipa Platform, Developer users create projects, to whom access is requested by Realtors. Developers share project details and/or personal at their own discretion. Developer may request access to Realtors as well.
1.5. When You use our Website, You represent, warrant and covenant that the information You provide Us is accurate, complete, and current at all times. You agree to accept responsibility for any and all activities or actions in relation of Your use of our Website.
1.6. Your use of our Website is at Your own discretion and at Your sole risk and You will be solely responsible or liable for any loss of data, damage or harm to any of Your devices used to use or access the Website. The information obtained by using the Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement of any right, rule regulation or law, or any warranty whatsoever. The Company, its subsidiaries and its affiliates do not warrant that: a) the Website will function uninterrupted, secured or available at any particular time or location; b) any errors or defects will be corrected; c) the results of using the Website will meet your requirements. Additionally, data or content uploaded to the Website may be lost, damaged or otherwise unrecoverable.
1.7. The information contained on this Website or Platform is of general nature and is not addressed to any particular individual or entity. The information contained on this Website or Platform does not constitute an offer, invitation or general solicitation to buy or sell any investments or securities, provide investment advisory services or to engage in any other transaction. Nothing on this website constitutes financial, investment or professional advice and no information on this website should be considered as a full or complete statement on any matter and nor should it be relied upon as such. You should seek to obtain qualified financial or other professional advice in relation to any particular matter or circumstances related to your specific situation.
1.8. By using the Platform, users agree to comply with Renipa’s Data storage internal rules, so as to ensure fair and equitable use of server resources while maintaining optimal service for all users. The following apply :
1.8.1. Each user is allocated a reasonable amount of storage capacity based on the selected subscription plan. The specific limits are outlined in the plan details provided at the time of subscription. Storage limits are determined based on fair usage compared to the other users in the renipa system.
1.8.2. Users are prohibited from:
a) Storing data that is illegal, malicious, or in violation of any applicable laws.
b) Hosting excessive or non-relevant files, including but not limited to multimedia files, unrelated to the use or purpose of the Platform.
c) Overburdening the server with excessive uploads or data beyond the allocated storage limits.
1.8.3. Where excessive or abusive storage usage is identified, the Platform may:
a) Notify the user and provide an opportunity to rectify the issue, and/or
b) Temporarily restrict access to additional storage, and/or,
c) Impose additional fees/charges for exceeding storage limits, as outlined in the applicable pricing plan, and/or,
d) Suspend or terminate the user’s account in cases of repeated or egregious violations.
1.8.4. Where excessive or abusive storage usage is identified, the Platform may:
(a) Notify the user and provide an opportunity to rectify the issue, and/or
(b) Temporarily restrict access to additional storage, and/or
(c) Impose additional fees for exceeding storage limits, and/or
(d) Suspend or terminate the user’s account in cases of repeated or egregious violations.
- TERM
2.1. This Agreement is effective from the moment of becoming a Subscriber, thus accepting the terms and conditions, and shall remain in force until the earlier of (i) expiry of the Subscription Term, or (ii) termination of this Agreement in accordance with the Terms and Conditions herein.
2.2. The Subscription Term shall be renewed automatically for an equivalent term where the subscription is not cancelled on or before expiration. A minimum subscription term may apply depending on the various subscription plans offered from time to time. Fees will apply at least for the minimum subscription term irrespective of expiry or termination of this Agreement.
- COMPANY’s & USERS CONTENT:
2.1. The Company retains all right, title, and interest in and to the Website (including all related intellectual property rights). Subject to these Terms and Conditions, the Company hereby grants You a limited, personal, non-transferable, non-exclusive, non-assignable, permission to use the Website, provided that You will not alter or modify any part of the Website and provided you maintain and/or renew your Subscription Term. Except as expressly provided herein, no other rights or licenses, expressed or implied, are granted to You by the Company with respect to the Website, including any part of its content and/or intellectual property right, whether registered or not.
2.2. In consideration of the payment of the Fee by the Subscriber and receipt of the corresponding payment by Renipa, Renipa grants to the Subscriber a non-exclusive and non-transferable licence to use the Platform and Services, strictly prohibited for the duration of the Subscription Term, subject to the Terms and Conditions contained within this Agreement.
2.3. All photos, texts, scripts, designs, graphics, logos, audios, videos, songs, interactive features, interfaces, software, code, trademarks, service marks, trade names and other content used, displayed, included, incorporated, uploaded, posted or published by the Company as part of the Website, except as per the content provided by the Developer, are the sole property of the Company and/or their licensors (“Company’s Content“), and subject to copyright and other intellectual property rights under applicable laws, and You may not use, download, distribute and/or copy them, in whole or in part, without the prior written permission of the Company. For the sake of clarity, You may not copy, reproduce, modify, publicly display, publicly perform, publish, distribute sell, license, rent, transfer, reproduce, create derivative works based on, or exploit in any way, the Company’s Content or any part thereof.
2.4. If You believe in good faith that any material or content made available on or through the Website has been used or exploited in a manner that infringes and/or violates any of your rights, including intellectual property rights, please send Us prompt written notice thereof via e-mail (at: info@renipa.com), while specifying the exact location of the infringing material, relevant details of the nature of the infringement etc. We will examine Your notice within a reasonable time, and if we will find that the use of the material and/or content in question does indeed violates Your rights, then we will remove the relevant material and/or content from the Website.
2.5. In the event that you register as Developer, Our Website allows You to upload content (including but not limited to projects and land developments etc.)(“Content”). You are responsible for the Content that You provide Us on the Website, including its legality, reliability, and appropriateness. By providing Us the Content, You represent and warrant that: (i) the Content is yours and/or You have the right to use it and the right to grant Us the rights to use it as described in these Terms and/or our Privacy Policy and (ii) that the Content does not violate any privacy rights, publicity rights, copyrights, trademarks, contract rights or any other rights of any person or entity. You retain any and all of Your rights to any Content You submit on our Website. We take no responsibility and assume no liability for Content You or any third-party provide Us on or through the Website. However, by providing Us the Content on our Website, you hereby grant Us the right and permission to use, modify, publicly display that Content, in order to use our best endeavors to assist you with your application/request and/or provision of Services. The Company has the right, but not the obligation, to monitor, edit or delete all Content provided by You at any time. Should there be any infringement of any third-party as to their Intellectual Property rights, the User undertakes the obligation to indemnify Renipa in full, including any legal fees and expenses as these occur.
- GENERAL TERMS OF SERVICE:
4.1. The Company reserves the right to change, suspend, take offline or discontinue its Website, at its sole discretion, at any time and without notice or liability.
4.2. You are solely responsible for the activity that occurs in relation to the Website by You or on Your behalf. You must notify the Company immediately of any breach of security or unauthorized use of the Company’s Website. The Company will not be liable for any losses caused by any use of the Company Website.
4.3. You are responsible for obtaining and maintaining any equipment, hardware, software or ancillary services required to access and use the Website, and for any fees charged by third parties in connection therewith, as necessary, and the Company have no responsibility or obligation in connection therewith.
4.4. If You send the Company any feedbacks or suggestions regarding the Website, You acknowledge that the Company may use them at its sole discretion, without any obligation to compensate You in any manner for such feedbacks or suggestions.
4.5. It is hereby clarified that the Website may contain any links to other third parties’ websites, applications or features and/or other platforms, or referrals to certain third parties’ products, content or services that are not owned or controlled by the Company and that the Company has no control over them. If You choose to visit such third party’s websites, applications or features and/or other platforms, or use its products or services, please be aware that such third party’s own terms of service and privacy policy will apply and govern Your activities. The Company does not make any representation or warranty whatsoever regarding such third party’s websites, applications, features, other platforms services, products or content. The Company also does not endorse and cannot ensure that You will be satisfied with any content, products or services that You accessed, purchased or download from such other third parties, and is not responsible or liable in any manner for Your interaction with such third parties.
- PAYMENT TERMS
Except where otherwise agreed in writing, Fees are payable monthly in advance and payments shall be withdrawn automatically at those intervals for at least the minimum subscription period, as applicable, and for the duration of this Agreement. Payments of Fees shall be effected through a recurring billing service offered by Stipe, a service of Stripe or by any other credit institution elected by Renipa from time to time, licenced to offer such services. Their respective terms and conditions may apply. In order to validate payment information provided, a test fee of EUR 1,00 or any other such small amount may apply and might be withdrawn.
- TERMINATION:
6.1. This Agreement and the Subscriber’s rights under it will terminate immediately if:
(a) the Subscriber fails to pay Fees to Renipa which become due or (b) Subscriber breaches any of the terms and conditions of this Agreement; or (c) other than for Services for which payment has already been received in full, the Subscriber takes or suffers any action on account of bankruptcy or insolvency, or (d) at the absolute discretion of Renipa, without any reason.
6.2. Subject to compliance with the terms of this Agreement, including any minimum subscription period, the Subscriber may terminate this Agreement at any time by cancelling its subscription.
6.3. Subscriber’s right to use and access the Services will automatically terminate on expiry of the applicable Subscription Term or termination of this Agreement.
6.4. On the date of termination of this Agreement or the applicable Subscription Term, the Subscriber must cease all further use of the Services otherwise in the possession of the Subscriber.
6.5. Except as expressly set forth herein, all Fees paid are non-refundable.
6.6. The Company may terminate or suspend the Website and Platform usage (or any part thereof) immediately, without prior notice or liability and on its sole discretion or based on the violations, abuse and prohibited use mentioned below. All the provisions of these Terms and Conditions which by their nature should survive termination (including, without limitation, ownership provisions, warranty disclaimers, indemnification obligations and limitations of liability) shall remain in full force and effect following termination thereof. Termination of these Terms and Conditions shall not relieve You from any obligation arising or accruing prior to such termination or limit any liability which You otherwise may have to the Company. If you have executed a Subscription Agreement with Company or any of its resellers, the termination provisions ins such Subscription Agreement shall apply, and, in addition, Company may terminate Your use of the Website and service immediately upon violation of these Terms and Conditions.
7. Reporting Violations
If you come across any content that may violate our Terms and Conditions and/or our policies and/or any other policies introduced, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by trust and safety. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information here https://renipa.com/privacy-policy.
- VIOLATIONS
Users may receive a warning to their account for violations of our Terms and Conditions and/or our any user misconduct reported to our Support team info@renipa.com. A warning will be sent to the user’s email address. Warnings do not limit account activity but can result in your account being placed on hold and may affect your eligibility or lead your account to becoming permanently disabled.
Non-Permitted Usage:
· Adult Services & Pornography – Renipa does not allow any exchange of adult oriented or pornographic materials and services.
· Inappropriate Behaviour & Language – Communication should be friendly, constructive, and professional at all times. Renipa condemns bullying, harassment, and hate speech towards others.
· Phishing and Spam – Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Service orders.
· Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided to Renipa.
· Authentic Profile – You may not create a false identity on Renipa, misrepresent your identity, create an account profile for anyone other than yourself or the legal entity you represent, or use or attempt to use another user’s account or information; Your profile information, including your description, skills, services, location, personal /business meeting etc., must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Renipa reserves the right to require users to go through a verification/ on boarding process in order to use the Renipa Platform (whether by using ID, requesting professional licenses, etc.).
· Intellectual Property Claims – Renipa will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.
· Fraud / Unlawful Use – You may not use Renipa for any unlawful purposes or to conduct illegal activities.
6.1. PROHIBITED USE:
6.1.1. You hereby undertake that You will not, and will not permit or authorize third parties to use the Website in any way that: (i) is defamatory, abusive, harassing, threatening, racially, or constitute an invasion of a right of privacy of another person, or otherwise offensive, violent, vulgar, obscene, or otherwise harms or can reasonably be expected to harm any person or entity; (ii) is illegal or encourages or advocates illegal activity, including without limitation any money laundering or financing of any individual or entity included in any sanctions list; (iii) post or transmit any communication or solicitation designed or intended to obtain private information from any third party; (iv) contain viruses, trojan horse, worm, or any other computer programs designed to interrupt, destroy, or limit the functionality of the Website or any system, computer software, hardware or telecommunications equipment; (v) use a false identity or impersonate another person; (vi) violate or infringing of any rights (including, without limitation, privacy right, copyright, or other intellectual property rights) of any third party; or (vii) violate these Terms and Conditions and/or our Privacy Policy or any Agreement and any applicable local, state, national or international law or regulation.
6.1.2. In addition, except as expressly authorized herein, You will not, and will not permit or authorize third parties to: (i) take any action intended to circumvent or disable the operation of any security feature or measure of the Website; (ii) publish, distribute, sell, disclose, market, sublicense, rent, lease, display, provide, transfer or make available any Company’s Content (as defined hereinafter) and/or the Website or any portion thereof, to any third party; (iii) reverse engineer, disassemble, enhance, or otherwise modify or use the source code of the Website or any part thereof; (iv) modify, reproduce, or create derivative works from the Website or any part thereof; (v) access or use the Website via automated means, including by crawling, scraping, caching, Bots or otherwise (except as may be the result of standard search engine protocols or technologies used by a search engine with our express consent).
6.2. ABUSE AND SPAM :
· Multiple Accounts – To prevent fraud and abuse, users are limited to one active Renipa account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Renipa will be disabled. Mass account creation may result in disabling of all related accounts.
Note: any violations of Renipa’s Terms and Conditions and/or our policies and/or any other policies introduced, is a cause for permanent suspension of all accounts.
· Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment. This includes creating new multiple accounts to harass members through our message or ordering system.
· Selling Accounts – You may not buy or sell or rent/sublet Renipa accounts.
7. WARRANTY AND DISCLAIMER
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS SOLELY WITH YOU. THE WEBSITE IS PUBLISHED WITHOUT WARRANTY OF ANY KIND. THE COMPANY DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE OR WILL MEET YOUR SPECIFIC REQUIREMENTS. THE COMPANY MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, REGARDING THE WEBSITE, THE CONTENT AND YOUR USE THEREOF, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY, SECURITY, COMPATIBILITY, NON-INFRINGEMENT OR COMPLETENESS OF RESPONSES, RESULTS AND LACK OF NEGLIGENCE.
8. LIMITATION OF LIABILITY
IN NO EVENT SHALL THE COMPANY, ITS SHAREHOLDERS, DIRECTORS, OFFICERS OR EMPLOYEES, BE LIABLE FOR ANY PERSONAL INJURY, OR ANY SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING LABOR COSTS, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF PROFITS, LOSS OF SAVINGS, LOSS OF BUSINESS INFORMATION, OR LOSS OF USE OR OTHER PECUNIARY LOSS, IN CONNECTION WITH OR ARISING OUT OF THESE TERMS AND CONDITIONS, THE WEBSITE, ANY TRANSACTION, OR YOUR USE OF OR INABILITY TO USE THE WEBSITE, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY, REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT DEROGATING FROM THE ABOVE, IN NO CASE SHALL THE AGGREATE LIABILITY OF THE COMPANY AND ITS SHAREHOLDERS, DIRECTORS, OFFICERS AND EMPLOYEES UNDER THESE TERMS AND CONDITIONS OR ARISING OUT OF OR OTHERWISE RELTATED TO YOUR USE OF THE WEBSITE EXCEED ONE HUNDRED EURO.
9. INDEMNIFICATION.
Upon its first demand, You will indemnify and hold the Company, its shareholders, directors, officers and employees, harmless from any claim, liability, cost, loss, damage and expense (including reasonable legal fees) caused against, imposed upon Website, arising out of, or, relating to: (i) due to Your access and use of the Website, and/or (ii) if you are in violation of these Terms and Conditions or in violation or infringement of any rights (including, without limitation, privacy right, copyright, or other intellectual property rights) of any third party and applicable law, and/or (iii) any misrepresentation, or, breach of warranty provided by you, under these Terms of Use or Privacy Policy or any other agreement mentioned; and/or (iv)any claim of infringement arising from the use of the Website
10. GOVERNING LAW
These Terms and Conditions and its performance shall be governed exclusively by the laws of the Republic of Cyprus, without regard to conflict of law’s provisions that would result in the application of the laws of any other jurisdiction. The Parties in this Agreement hereto submit the exclusive jurisdiction to the courts of Limassol, Cyprus.
11. MISCELLANEOUS
11.1 These Terms and Conditions and our Privacy Policy and other policies mentioned herein, constitute the entire agreement between You and the Company with respect to the access and/or use of the Website, and supersede all prior or contemporaneous understandings regarding such subject matter. The Privacy Policy is available at: https://renipa.com/privacy-policy.
11.2 The Company reserves the right to update these Terms and Conditions from time to time, with or without notice, and will post its updated Terms and Conditions on its website. Your continued use of our Website will be subject to the then-current Terms and Conditions. If any modification is unacceptable to You, You may cease using the Website. If You do not cease using the Website, You will be deemed to have accepted those modifications.
11.3 These Terms and Conditions will also govern any future upgrades or updates or new releases provided by the Company in connection with the Website, unless any such upgrades or updates are accompanied by a separate set of terms and conditions, in which case the terms of that upgraded or updated terms and conditions will govern.
11.4 In the event that a court of competent jurisdiction finds any provision of these Terms and Conditions to be illegal, invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.5 The failure of the Company to enforce any right or provision in these Terms and Conditions will not constitute a waiver of such right or provision unless acknowledged and agreed by the Company in writing.
11.6 If You have any questions or queries about these Terms and Conditions or other policies or our Services in general, please do not hesitate to contact us via e-mail at: info@renipa.com.